MSCI is a leading provider of Environmental, Social and Governance (ESG) and data, models and tools to different capital markets participants globally. Our capital market focused solutions are adopted by wide span of market participants, Asset managers, Pension plans, Insurance, Banks, and Coporate Issuers. In this exciting and dynamic environment, you are responsible as an MSCI Sustainability Consultant for experiene of clients and prospects.

To succeed in the role a consultant must have proven abilities to develop strong working relationships with external clients, learn MSCI Sustainability and climate solutions and guide clients to better use those solutions in the context of each client specific requirements also leveraging other MSCI Analytics, Index or Private Assets solutions.

Consultants are adaptable, eager problem solvers, and able to lead cross-organization projects in highly diverse teams. Great communications skills are a must as they represent MSCI ESG and Climate to all levels of client management.

Responsibilities cover a wide spectrum including proactive account management and client communication, account retention rates, and pre-sales activities when needed. In the pre-sales role, the Consultants partners with the sales team, bringing industry and product expertise to advanced client meetings. After a client has begun using MSCI Sustainability solutions, the Consultant owns and manages the client experience, which entails offering proactive support, expertise on MSCI Sustainability solutions and market insights relevant to each client use case. Key responsibilities include:

• Act as a trusted advisor for clients and their advocate within MSCI Sustainability and Climate Research with ESG and Climate Expertise Focus
• Serve as domain expert on MSCI Research's suite of Sustainability and Climate solutions and services
• Leverage cutting edge MSCI solutions to deliver a holistic approach to clients’ Sustainability and Climate investing challenges
• Build-up Sustainability and Climate industry expertise to guide client in integrating ESG and Climate research into their investments processes and risk management.
• Relationship Management Focus: achieve target renewal rate, drive revenue growth with outstanding client engagement and service
• Develop/drive account management plans for all clients; Monitor and ensure client satisfaction, while identifying accounts at risk and create a plan to ensure revenue and client retention; working with cross-functional teams to address issues in a timely manner
• Conduct regular calls/visits with clients (health checks, trainings and workshops, relationship planning and review), requiring some professional travel
• Act as liaison between the clients and MSCI internal stakeholders for key client initiatives.
• Take ownership for projects to help improve client service delivery and team efficiency
• Communicate market requirements to interanal stakeholders

• Good understanding of ESG & Climate issues & market, financial services and how ESG & Climate factors impact capital markets and financial institutions
• 3+ years of experience, preferably in a client facing position in financial services, service provider or Responsible Investing
• Excellent organizational, presentation and communication skills.
• Innovative, motivated, client-oriented and commercially aware thinker
• Demonstrated project management skills - define scope, resources and timelines and manage to deliver
• A team player able to effectively manage the expectations of a diverse and demanding client base
• Absolute personal and business integrity
• Experience integrating ESG or climate for multiple asset classes (Equity, Fixed Income, private equity, infrastructure, private companies, real estate etc.) would be advantageous.
• MBA, CFA charter or Masters Degree preferred

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

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