The Regulatory & Operational Controls (RegOpsCon) team is part of the Sustainability & Climate (S&C) organisation. The team is responsible for developing, implementing, and maintaining operational and regulatory control frameworks to support consistent, transparent, and well-governed processes across S&C. The function partners with business, Compliance, Risk, Technology, and Production teams to ensure controls are designed, executed, and monitored in accordance with MSCI standards and applicable regulatory and operational expectations.

Operational Controls

• Implement operational control frameworks across S&C processes, ensuring controls are documented, embedded, and operated consistently.

• Maintain control inventories, process documentation, SOPs, and related artefacts in accordance with MSCI documentation standards.

• Coordinate periodic control reviews and ensure actions are completed within agreed timelines.

Control Oversight Framework

• Establish and maintain oversight routines covering control testing, monitoring, issue management, and reporting.

• Conduct operational control testing to assess design and operating effectiveness.

• Track remediation activities, verify completion, and update oversight records accordingly.

Root Cause Analysis (RCA)

• Implement a standardised RCA methodology across S&C.

• Review RCA outputs for completeness, accuracy, and alignment with internal standards.

• Monitor recurring themes and escalate systemic issues through appropriate governance channels.

Regulatory Control Management

• Maintain awareness of regulatory standards relevant to S&C activities.

• Conduct regulatory control testing to assess compliance with applicable requirements.

• Collaborate with Compliance and Risk functions to ensure alignment of operational processes with regulatory expectations.

Process Efficiency and Design

• Review existing processes to identify control gaps, inefficiencies, and improvement opportunities.

• Apply continuous improvement and operational design principles to enhance process quality, accuracy, and control effectiveness.

• Document and track process improvements and ensure adoption across relevant teams.

Reporting

• Prepare regular reporting on control performance, testing results, issues, and remediation progress for senior management.

• Ensure accuracy and consistency of metrics and supporting data used in management information (MI) reporting.

Cross-Functional Collaboration

• Coordinate with Technology, Operations, and other functions on system enhancements, control automation, and workflow improvements.

• Participate in cross-functional initiatives related to control design, testing, and governance.

• Ensure documentation, requirements, and testing evidence meet MSCI’s audit and regulatory standards.

• Bachelor’s degree required, preferably in a relevant discipline (e.g., Finance, Business, Economics, Risk, Operations Management, or related field).

• Relevant professional certifications (e.g., Lean Six Sigma, project management, regulatory qualifications) are beneficial.

• Experience in regulatory operations, operational controls, risk management, compliance operations, or related oversight functions within financial services or a comparable environment.

• Demonstrated ability to implement control frameworks, conduct operational and regulatory testing, and manage remediation.

• Experience in process design, continuous improvement, and workflow optimisation.

• Ability to interpret operational processes, assess controls, and produce accurate documentation.

• Strong analytical and problem-solving skills with the ability to evaluate evidence and identify control deficiencies.

• Proficiency in preparing structured reporting, metrics, and oversight materials for senior stakeholders.

• Ability to manage staff and direct work toward defined outcomes.

• Strong organisational discipline and attention to detail.

• Effective communication skills, both written and verbal, consistent with MSCI documentation and reporting standards.

• Ability to work collaboratively across global teams and functions.

• Ability to prioritise and deliver work to established timelines.

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

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