Your Team Responsibilities

You will be part of the Global HR Technology team, responsible for the implementation, configuration, maintenance, and support of MSCI’s HR applications, with a primary focus on Workday Core HCM and Absence modules. The team partners closely with HR Operations, HR Generalists, and COE) to deliver scalable, compliant, and efficient HR technology solutions that enhance employee experience and business performance. This position will act as the single point of contact for HR Operations and HR Generalists, providing functional system expertise, configuration support, and issue resolution.

While this role is centered on Workday, you will also have opportunities to gain hands-on experience with other HR applications, broadening your technical and functional skills within MSCI’s HR technology ecosystem.

• Configure, maintain, and enhance Workday Core HCM and Absence modules, ensuring accuracy, compliance, and efficiency of HR processes.

• Manage Workday business process configurations in line with global HR policies and operational requirements.

• Support testing and validation of Workday releases, enhancements, and configuration changes.

• Troubleshoot and resolve system and process issues in coordination with HR and technical teams.

• Serve as the primary functional expert and point of contact for HR Operations and HR Generalists.
• Partner with HR stakeholders to identify opportunities for process improvement and implement system-driven solutions.

• Create and maintain documentation of configurations, testing, and support activities.

• Ensure data integrity, accuracy, and compliance with HR policies and global standards.

• Stay current on Workday feature releases and industry best practices, recommending enhancements as needed.

• Demonstrate flexibility and willingness to learn and support other HR applications as part of MSCI’s integrated HR systems.

• Bachelor’s degree in Information Systems, Computer Science, or a related field.

• 2–4 years of hands-on experience in Workday, focusing on Core HCM, Absence, and business process configuration.

• Strong understanding of HR operations, processes, and data management.

• Knowledge of Workday integrations will be an added advantage.

• Excellent analytical, troubleshooting, and documentation skills with strong attention to detail.

• Effective communication skills and the ability to collaborate with HR Operations and HR stakeholders.

• Ability to manage multiple priorities and deliver results in a fast-paced, global environment.

• Passion for continuous improvement and leveraging technology to optimize HR processes.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Willingness to learn and support other HR applications beyond Workday.

• Knowledge of SOX controls and compliance.

• Experience with Change Management in ServiceNow (SNOW) and JIRA.

• Familiarity with compliance and governance processes.

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com