We are looking to expand our Sustainability and Climate Specialists team in the Netherlands. MSCI is a leading provider of Sustainability and Climate data, models and tools to different financial markets participants globally. Successful candidates will have relevant experience working on a wide range of Sustainability and Climate topics (risk management, sustainability strategy, compliance, product creation, etc.) at Asset Managers, Pension Funds, Banks, Insurance companies or consultancies covering financial institutions. They also exhibit a passion for these issues.

To succeed in the role a specialist must have proven abilities to develop strong working relationships with external clients, learn MSCI Sustainability and Climate solutions and guide clients to better use those solutions in the context of each client specific requirements also leveraging other MSCI Analytics, Index or Private Capital solutions.

Specialists are adaptable, eager problem solvers, and able to lead cross-organization projects in highly diverse teams. Great communications skills are a must as they represent MSCI Sustainability and Climate to all levels of client management.

Responsibilities cover a wide spectrum including proactive account management and client communication, account retention rates, contract value growth and pre-sales activities. In the pre-sales role, the Specialist partners with the sales team, bringing industry and product expertise to initial client meetings. After a client has begun using MSCI Sustainability and Climate solutions, the Specialist owns and manages the client experience. This entails offering proactive support, expertise on MSCI Sustainability and Climate solutions and market insights relevant to each client use case.

Specialists are also responsible of championing the responsible adoption of AI technologies to optimize client interactions, identify opportunities for innovation, and establish best practices that advance MSCI’s engagement with clients.

Key responsibilities include:

Sustainability and Climate Expertise Focus

• Act as a trusted advisor for clients and their advocate within MSCI Sustainability and Climate Research
• Serve as domain expert on MSCI Sustainability and Climate solutions and services
• Leverage cutting edge MSCI solutions to deliver a holistic approach to clients’ Sustainability and Climate investing challenges
• Proactively communicate and educate clients on key Sustainability and Climate matters, providing subject matter expertise in pre-sales/up-sell/on-boarding activities
• Build-up Sustainability and Climate industry expertise to guide clients in achieving their unique objectives
• Partner internally with the product, research and development, technology and other functions in developing new solutions based on client feedback

Relationship Management Focus

• Achieve target renewal rate, drive revenue growth with outstanding client engagement and service
• Develop/drive account management plans for all clients; Monitor and ensure client satisfaction
• Identify accounts at risk and create a plan to ensure revenue and client retention, working with cross-functional teams to address issues in a timely manner
• Conduct regular calls/visits with clients (health checks, training, relationship planning and review), requiring some professional travel
• Act as liaison between the clients and internal MSCI Sustainability and Climate Research teams for key client initiatives
• Leads the integration of AI tools and analytics into client engagement strategies to enhance delivery efficiency, strengthen client relationships, and drive data-informed decision-making across the business.
• Take ownership for projects to help improve client service delivery and team efficiency

• 5-8 years of experience working on a wide range of Sustainability and Climate topics (risk management, Sustainability strategy, compliance, product creation, etc.) at Pension Funds, asset Managers, Banks, Insurance companies or consultancies covering financial institutions. 
• Good understanding of the Sustainability and Climate markets and how Sustainability and Climate factors impact capital,lending and insurance markets
• Excellent organizational, presentation and communication skills. Fluency in English is required. Fluency in Dutch is a strong preference.   
• Innovative, motivated, client-oriented and commercially aware thinker
• Demonstrated project management skills - define scope, resources and timelines and manage to deliverables
• A team player able to effectively manage the expectations of a diverse and demanding client base
• Absolute personal and business integrity
• Specific Experience in Sustainable Finance regulation would be advantageous.
• MBA, CFA charter or master’s degree preferred

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com