As part of a collaborative client coverage team, the individual works cross-functionally with sales, ESG, and support teams to ensure a seamless and responsive client experience. The team jointly manages a portfolio of accounts, coordinating to address client inquiries promptly, resolve issues efficiently, and deliver consistent messaging. Together, they work to expand MSCI’s footprint within client organizations by integrating multiple product lines, enhancing client reliance on MSCI solutions. The team also plays a critical role in bridging client feedback with internal product and research teams, driving both short-term client satisfaction and long-term product innovation. This cohesive effort ensures that MSCI maintains its position as a strategic partner and primary solution provider for clients.

The individual in this role is expected to be a subject matter expert in MSCI’s portfolio and risk management analytics, and provide tailored support to clients across asset classes. They are responsible for proactively engaging with clients to deliver best-in-class training, analytics support, and product education that drives deeper usage of MSCI’s proprietary tools. This includes identifying client-specific needs, aligning solutions with business goals, and communicating product roadmaps in a way that highlights direct client value. The consultant must monitor client engagement to identify risks to retention, uncover upsell opportunities, and ensure a smooth renewal process. They also serve as a trusted advisor by translating complex methodologies into actionable insights, producing content and presenting at workshops, webinars, and one-on-one sessions tailored to different stakeholders and use cases.

• Master’s degree or foreign equivalent in Business Administration, Finance or a related field
• 10-15 years of experience
• Bachelor’s Degree required preferably with a finance/economics/mathematics/engineering/ quantitative background
• Master’s Degree in a business or quantitative field preferred
•  Professional qualifications such as CFA charter holder, FRM (Financial Risk Manager) a plus
• Very strong analytic and quantitative skills
• Superior written and verbal communication skills
• Client relationship management experience with a proven record of accomplishment and experience in the financial services industry
• Strong time management skills with the ability to handle multiple projects
• Highly motivated self-starter with the ability to work individually or within a team
• Someone who enjoys intellectual and analytical challenges, and who views teaching financial concepts an exciting challenge

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com