1. 1. Management, maintenance, and support of the Linux server estate of 3000+ servers, Linux core OS expertise, troubleshooting problem from OS end etc. and core services such as Puppet, Ansible, Jenkins, NFS, AutoFS, Samba, DNS, LDAP, SMTP, FTP, NTP, etc. 

   2. Provide effective support for Kubernetes environments (Rancher K8s platform) to ensure a stable and resilient platform. 

   3. Manage tickets efficiently for quicker turnaround and improved end-user experience. 

   4. Lead effective incident response and resolution for Linux-related issues to minimize downtime and ensure platform resilience. 

   5. Execute structured change management for Linux and Kubernetes infrastructure modifications. 

   6. Drive infrastructure automation initiatives across the organization to address operational challenges. 

   7. Lead projects aimed at improving processes, procedures, and operational efficiency; remediate technical debt. 

   8. Own and deliver infrastructure projects, systematic improvement programs, and risk reduction roadmaps. 

   9. Collaborate across teams, ensuring effective stakeholder communication, transparency, and reporting. 

   10. Leverage AI-driven observability, diagnostics, and automation tools to enhance reliability, performance, and operational efficiency. 

   11. Champion AI-assisted workflows that augment human engineering judgment and accelerate troubleshooting, change execution, and decision-making. 

    

1. 1. Administer and maintain Linux servers, services, and automation frameworks. 

   2. Exercise technical expertise with Kubernetes and Linux to drive cloud and on-prem solutions· 

   3. Drive technical Kubernetes discussions across infrastructure, application development and support teams· Design and implement Kubernetes clusters on GKE, AKS and on-premises· 

    

   4. Troubleshoot and resolve issues related to Kubernetes clusters· 

    

   5. Automate the deployment, scaling, and monitoring of Kubernetes clusters· 

    

   6. Assist with developing and maintaining cloud standards, policies, processes and procedures to support and facilitate integration projects, cloud migration and onboarding· 

    

   7. Lead projects to introduce and implement new technologies, ensuring security compliance and application performance to meet business needs· 

   8. Experience with container orchestration and containerization technologies· 

    

   9. Interface with technology providers to remediate integration related technical challenges· Keep pace with emerging tools, techniques, and cloud platforms 

   10. Provide advanced support for Kubernetes clusters and associated container ecosystems. Specifically for Rancher Platform Kubernetes ecosystems.  

   11. Optimize ticket handling through tooling, automation, and AI-assisted triage to improve throughput and resolution quality. 

   12. Lead proactive troubleshooting using a combination of traditional engineering skills and AI-driven insights, pattern detection, and predictive diagnostics. 

   13. Experience with DevOps CI/CD tools such as Terraform, Azure DevOps, GitHub, Ansible· 

   14. Experience with monitoring and logging tools such as Prometheus, Azure Log Analytics is a plus· 

   15. Plan and implement Linux/Kubernetes infrastructure changes using established change processes and AI-supported impact analysis. 

   16. Drive automation initiatives, including AI-guided code generation, policy automation, and self-service workflows. 

   17. Deliver projects focused on operational excellence, scalability, and modernization. 

   18. Implement systematic improvement plans and risk-reduction initiatives, leveraging AI analytics to prioritize operational hotspots. 

   19. Foster strong cross-team collaboration and ensure clear, data-driven communication. 

   20. Actively experiment with, evaluate, and adopt AI solutions to improve efficiency, reduce toil, and enhance service quality. 

   21. Design and refine “human-in-the-loop” operational models where AI handles repetitive work while engineers review, validate, and improve outcomes. 

    

1. 1. Bachelor’s degree in technical discipline and 10+ years of hands-on experience with Red Hat Linux, Oracle Linux, and Oracle/Sun Solaris (9/10/11). 

   2. Deep understanding of Linux OS internals, performance tuning, and troubleshooting. 

   3. Strong experience installing, configuring, and optimizing RHEL/Oracle Linux on Intel platforms. 

   4. Proficiency with core Linux services (Puppet, Jenkins, Ansible, NFS, AutoFS, Samba, DNS, LDAP, NTP, etc.). 

   5. Ability to research, validate, and apply system/security patches per corporate security standards. 

   6. Hands-on experience with ticketing tools (e.g., ServiceNow) and service workflows. 

   7. Working knowledge of Linux security methodologies, best practices, and hardening. 

   8. Experience generating system monitoring, performance, and operational reports. 

   9. Proficiency with Configuration Management tools such as Puppet/Hiera and Ansible. 

   10. Ability to compile applications/tools from source. 

   11. Operational knowledge of VMware and Cisco UCS. 

   12. Understanding of SAN/NAS technologies. 

   13. Working knowledge of Docker, Kubernetes, and container orchestration. Specific to Rancher Platform. 

   14. Knowledge of Azure/AWS cloud operations; familiarity with Terraform/ARM desired. 

   15. Networking principles (TCP/IP) are a strong plus. 

   16. Experience using or integrating AI tools for system diagnostics, log analytics, incident triage, and RCA generation. 

   17. Ability to design AI-assisted workflows to reduce engineering toil, accelerate deployments, and enhance service reliability. 

   18. Hands-on experience with generative AI or LLM-powered tools for scripting (e.g., shell, Python), configuration automation, and code quality checks. 

   19. Understanding human-in-the-loop models for validating AI-generated remediation steps, configuration changes, and infrastructure recommendations. 

   20. Ability to evaluate AI outputs critically, refine prompts, and use model insights to improve operational decision-making. 

   21. Demonstrated capability to innovate using AI for monitoring, anomaly detection, predictive scaling, self-healing automation, and change risk evaluation. 

   22. Familiarity with AI agents or orchestration frameworks in Infrastructure Ops is a plus. 

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com