The Index Client Services (CS) Support role is responsible for managing and processing academic data requests, ensuring compliance with MSCI's data usage policies, and maintaining high-quality engagement with academic institutions. This role now includes the application of basic AI tools to enhance operational efficiency, reduce manual workload, and support MSCI’s ongoing digital transformation initiatives.

• Validate student requests by ensuring communication is through official university email addresses.
• Data extraction and analysis for our Index products
• Support on the administrative tasks of the Client Service team
• Prepare and work on designated projects and recurrent tasks determined by the
  Client Service members
• Participate on designated recurrent projects for the Coverage organization

• Utilize basic AI tools (e.g., Microsoft Copilot, ChatGPT, or internal platforms) to:
  • Draft templated responses for common student queries.
  • Assist in auto-validating email addresses and document attachments.
  • Extract structured information from unformatted student emails using AI-enhanced reading tools.
  • Flag duplicate or potentially non-compliant requests through pattern recognition.
• • Support the setup and use of AI chatbots or FAQ agents to reduce manual intervention in high-volume periods.
• Students of 5th - 6th semester of Accounting, Finance, Economics or Business
  administration related. This is a 12-month Intership.
• A self-starter and highly motivated individual, with the ability to work individually and
  within a team.
• Strong organizational skills with the ability to handle multiple projects under tight,
  short-term deadlines.
• Ability to work efficiently with diverse cultures on a global team.
• Understanding of international financial institutions and global financial markets

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

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