The Coverage Transformation team is focused on driving scalable, data-informed, and seller-centric change across our global sales organization. As a team, we partner closely with Client Coverage, Finance, Marketing, Legal, Product and Technology stakeholders to:

• Deliver strategic programs and transformation initiatives that increase sales efficiency and reduce cycle time

• Standardize core sales processes and coverage models to support consistent and scalable execution

• Modernize legacy workflows through automation and next-gen tools with a strong commitment for leveraging AI

• Promote adoption of critical platforms—especially Salesforce—for pipeline, client engagement and performance optimization

• Define and track KPIs to measure the impact of transformation on revenue growth and sales effectiveness

• Serve as the central orchestrator for program rollout, stakeholder engagement, and change management

As a Senior Transformation Lead, you will play a pivotal role in reimagining how we operate across the sales lifecycle. You'll partner closely with senior sales leaders to identify opportunities, shape strategies, and lead initiatives that boost efficiency, effectiveness, and revenue growth.

• Own and lead the end-to-end delivery of transformation programs—from opportunity assessment through design, execution, and impact measurement

• Assess current sales processes and systems to identify pain points, inefficiencies, and opportunities for automation or redesign
• Develop and implement scalable solutions in collaboration with cross-functional teams, aligning with business goals and sales strategies
• Champion the effective use of Salesforce and other sales efficiency tools across the sales organization to drive data integrity, visibility, and efficiency

• Build business cases and define performance metrics to assess impact and drive continuous improvement

• Manage and influence a diverse set of stakeholders—ensuring alignment, engagement, and adoption throughout transformation efforts

You are a seasoned Transformation Professional with 8+ years of experience working with sales, go-to-market, or operational teams. You bring a unique combination of strategic thinking, process expertise, and change leadership. You also bring:

• Proven experience leading transformation or change management initiatives in complex, cross-functional environments

• Strong understanding of sales operations, coverage models, and enterprise sales cycles

• Expertise in Salesforce and sales technology optimization

• Ability to synthesize data and feedback into actionable strategies

• Exceptional stakeholder management, communication, and project leadership skills

• Strategic thinking combined with operational execution capabilities

• A builder’s mindset, with comfort navigating ambiguity, identifying opportunities, and driving outcomes

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

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