Job Title: Vice President

Department: Corporate Services Solutions

Location: Mumbai

Employment Type: (Full-time)

Role: Hybrid (required to work from office 2-3 days week)

Qualification: Bachelor’s degree in engineering or a related field. Master's degree and FM certification is highly desirable.

Experience: 12- 14 years

We are seeking dynamic Corporate Services personnel to enhance our function while championing sustainability, diversity, equity, and inclusion (DEI) initiatives. This role is crucial in supporting corporate strategies that promote environmental responsibility, cultivate an inclusive workplace culture, and integrate innovation and artificial intelligence (AI) to boost efficiency. The ideal candidate will have a proven track record in managing complex facilities, ensuring compliance with industry standards, and fostering an environment conducive to IT & ITES service organizations.

Responsibilities include overseeing facility management operations and Environmental Health and Safety (EHS) initiatives, providing strategic guidance and oversight for various projects, and collaborating closely with senior leadership, cross-functional teams, and external partners to ensure the successful execution of business strategies and operational plans. Additionally, the role involves designing effective workplaces, managing supplier selection, and developing business resilience and sustainability programs to create an environment that empowers all employees to thrive in a hybrid world.

Key Responsibilities:

Facility Management Operations

• Lead and oversee facility management operations, ensuring efficient and effective management of soft services, repairs and maintenances, associate transport and cafeteria operations.
• Monitor and evaluate the performance of key service providers of facility / transport / F&B services, providing feedback and guidance to ensure successful outcomes.
• Collaborate with service providers to standardize delivery of various facility-related services.
• Develop and maintain performance metrics and dashboards to track progress and identify areas for improvement.
• Ensure compliance with safety regulations and standards in all facility management activities.
• Monitor and evaluate EHS performance, identifying areas for improvement and implementing corrective actions.
• Ensure compliance with local and international EHS regulations and standards.
• Ensure building compliance and licenses are maintained as per statutory requirements.
• Oversee end to end cafeteria operations to ensure a variety of healthy and sustainable food options are available for employees.
• Manage housekeeping services to maintain a clean and welcoming workplace.
• Coordinate parking arrangements for employees, ensuring accessibility and efficiency.
• Manage transport services to enhance employee convenience and safety.
  
  

Stakeholder Engagement
Facilitate regular connect session meetings and communication with stakeholders to ensure alignment and address any issues or concerns.

Build and maintain strong relationships with key stakeholders, including senior leadership, cross-functional teams & external partners.

Championing Sustainability Initiatives

Support and implement programs that promote environmental responsibility across the organization. Monitor sustainability metrics and ensure compliance with relevant regulations.

Advancing Diversity, Equity, and Inclusion (DEI)

Support the creation and execution of DEI strategies and initiatives to foster an inclusive workplace culture. Collaborate with HR to ensure equitable hiring practices and employee development opportunities.

Facilitating AI Integration:

Identify and implement AI tools to enhance operational efficiency and data management. Stay updated on emerging AI trends and their potential applications within corporate services.

Designing Effective Workspaces

Collaborate on workplace design initiatives and fit out projects that support a hybrid work model and enhance employee experience. Ensure that office environments are conducive to collaboration, productivity, and well-being.

Developing Business Resilience Programs

Contribute to the creation of business continuity plans and resilience strategies to navigate challenges effectively.

Support initiatives that enhance organizational agility in a changing environment.

Compliance Management

• Regulatory Compliance: Ensure adherence to all relevant laws and regulations, including labor, health and safety, environmental and data protection standards.
• Policy Development: Assist in the development and implementation of internal policies and procedures to align with legal requirements and best practices.
• Audit Coordination: Facilitate internal and external audits, preparing necessary documentation and ensuring all compliance-related records are up to date.
• Training and Awareness: Conduct training sessions for employees to educate them on compliance policies, legal obligations, and ethical standards.
• Incident Reporting: Manage the reporting and investigation of compliance incidents or violations, working with relevant stakeholders to implement corrective actions.
• Documentation and Reporting: Maintain accurate records of compliance activities, prepare reports for management, and monitor compliance metrics to identify areas for improvement.

Promoting Employee Engagement

Organize training sessions and workshops that promote sustainability and DEI awareness among employees.

Facilitate communication and feedback channels to gather input on workplace improvements.

In this role, you will play a pivotal part in shaping a supportive and innovative environment that empowers all employees to thrive in our hybrid workplace.

Skills and Competencies:

• Over 12-14 years of progressive experience in facilities management, preferably in multi-location and IT & ITES services organizations.
• Exceptional leadership skills with a proven ability to collaborate effectively across departments.
• Good understanding of health and safety regulations, environmental sustainability practices, and emergency response protocols.
• Strong financial acumen, negotiation skills, and budgeting.
• Innovative problem-solving ability with meticulous attention to detail.
• Familiarity with cutting-edge technologies, trends in facilities management and digital transformation of facilities.
• Seasoned people manager who can inspire the team and build a culture of high performance.
• Excellent interpersonal and stakeholder management skills.
• Ability to manage ambiguity and take necessary actions to achieve results.
• Familiarity with legal requirements and compliance in facilities management and building permits.
• Eye for detail, timeliness, and discipline in managing day-to-day operations and projects.

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

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