The successful candidate will join a team of SRE engineers and will report to the SRE Team Lead. The role requires close co-operation with the development teams to deliver first-class IT support and stability to the business. The team’s remit includes stability-driven software development, support, incident and problem management, release management, development of production tools and running software projects to ensure long term stability.

We are looking for someone with a software engineering background who is an excellent communicator and organizer, proactive and a good problem solver.  This person must be comfortable with working on their own, working with business stakeholders and marshalling other teams to support complex software in a very fast-paced environment. We use cutting-edge software development techniques and technologies, following the best practices of the industry.

Our applications and production processes run 24 / 7, so the successful candidate must be willing to be available and work out of hours and weekends.

• Provide 1^st, 2^nd and 3^rd level technical support to business stakeholders, building strong relationships.
• Design, implement, and maintain a secure and reliable infrastructure platform of sophisticated Azure infrastructure solutions (IaaS & PaaS).
• Implementing Terraform modules for the purpose of deploying Azure Cloud resources.
• Experience leveraging configuration management – CICD, and DevOps tooling automation processes in an Agile environment.

• Own and manage support incidents end-to-end, working with users and technical stakeholders to communicate and resolve incidents.
• Conduct root cause analysis on incidents and ensure that the problem management process is fully followed through upon.
• Building software to help operations and support activities.
• Plan, document and deploy software applications on Azure based systems.
• Analyze release and deployment processes to identify key areas for automation and optimization.
• Successful candidate must work on rotational basis.

• 4+ years of total software engineering experience

• Excellent communication skills, both verbal and written
• Strong troubleshooting skills / optimization skills
• Proven ability to handle complex situations in a fast-paced environment
• Proven ability to lead initiatives end-to-end, coordinating others in order to deliver
• Technical expertise in several of the following technologies
  • Microsoft Azure certified preferred. Experience implementing and integrating existing processes with IaaS, PaaS, SaaS offerings from major cloud providers (Azure, GCP etc..).
  • Experience with at least one of the scripting languages PowerShell, Bash, JavaScript/TypeScript. Experience with Containerization & Orchestration – Docker, Helm, Kubernetes.
  • Experience with IAC such as ARM, Terraform and CI/CD tools – Azure DevOps (Repositories, Pipelines), GIT.
  • Monitoring tools – Azure Monitor, Site 24/7
  • OO Development and Design
  • Database development, stored procedures, views and triggers

• (Optional) Microsoft Azure Certified

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com