• Product ownership of Marketing Automation stack; Develop and manage a backlog to prioritize and implement technical updates, enhancements and optimization for our core workflows (Salesforce, Pardot/Account Engagement, Highspot)
• Help support the Marketing Automation team to expand the usage of Engagement Studio to drive onboarding and nurture programs
• Experience working with Marketing App Extensions and familiarity with Pardot API preferred
• Monitor dependencies across multiple inter-related projects, gathering and reporting consolidated project status
• Prioritize what, when, why and how to release product features related to digital marketing
• Provide technical requirements to maximize efficiency of Salesforce in our Leads to Coverage workflow.
• Partner with Business Technology and Sales Effectiveness team on developing solutions based on the requirements you provide.
• Stay up-to-date with tools and technologies in digital user experience, and make recommendations for their integration into our strategy.
• Oversee Salesforce connector sync and task resolution of sync conflicts.

• Expertise in configuring and customizing Salesforce to meet business requirements.
• In-depth understanding of Sales and Marketing clouds, with a deep understanding of the Salesforce platform architecture and capabilities.
• Bachelor’s degree in business, computer science, or a related field.
• Strong problem solving/troubleshooting and communication skills.
• Outstanding technical communication skills
• Managing risk and controls, change and transformation, digital and technology, as well as job-specific technical skills.
• Experience gathering business requirements and translating to a technical deployment team.
• Experienced in improvement of service processes to deliver solutions in an efficient, scalable and profitable manner.
• Experience working with Agile development teams and JIRA is a plus.

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com