MSCI analytics consultants are responsible for maintaining and growing existing client relationships for all Analytics products. Consultants are assigned clients within a given coverage territory, and work hand in glove with the sales team to achieve common commercial and client relationship/servicing objectives.



The consultant pro-actively manages the client relationship and ensures a high level of client experience and satisfaction. The objective is to ensure the client fully benefits from their subscription, which is achieved by developing a high-level understanding of the client needs and creating value as a Trusted Advisor. The consultant ensures the client maximizes the value of the products they have subscribed to and identify additional products that could further benefit the client in their investment and risk management process.



This role is a highly visible one, with involvement in all aspects of an account including relationship management, product demonstrations, users training and education, and client experience enhancing activities such as presenting at client workshops, seminars, and webinars. In this role, individuals will work very closely with sales, global client service, marketing, research and product management.

Total relationship management involving:



• Improving the year on year retention rate by ensuring a high level of client experience and satisfaction

• Be a subject matter expert on all aspects of our products and methodologies, and be able to answer detailed client inquiries surrounding valuation, risk sensitivity, distributional risk measures and stress testing

• Responsible for delivering client education and product training

• Detailed account planning, including engagement with all levels of client organization

• Become a Trusted Advisor by applying both product and client expertise to pro-actively identify solutions/product usage that create value for the client – hence contributing directly to up-selling and cross-selling opportunities

• Provide thought-leadership by sharing best practices within the client community, and leading workshops and seminars

• Keeping abreast of latest industry trends, client needs, and product development roadmap. Working with other teams (Marketing, Sales, Research, and Product Development) to ensure company is delivering relevant products

• Regular travel to client sites within coverage region

• Strong analytic and quantitative skills

• Strong team skills and emotional maturity, with proven ability for independent work and self-teaching

• Fluency in English

• Superior communication and time management skills with the ability to handle multiple projects

• Understanding of / experience dealing with major international institutions including Asset Managers, Hedge Funds, Broker / Dealers, Banks, Private Banks

• Ideally worked in client firm (Asset Manager, Hedge Fund, Bank) in a risk management, quantitative/proprietary trading, quantitative research or portfolio management role.

• Strong understanding of the global equity and fixed income markets, including over-the-counter securities and derivatives and exotic securities

• Thorough understanding of the Investment Management Process

• Someone who enjoys intellectual and analytical challenges

• Bachelor’s Degree required ideally from engineering/mathematical background. Ideally Masters Degree in a quantitative science, i.e. Finance and/or Financial Engineering

• Professional qualifications ideally CFA charter holder, FRM (Financial Risk Manager)

• Experience with RiskMetrics and Barra models

• Experience with coding in R, Python or other OOP languages desired

 

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

 

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

 

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com