MSCI is searching for the right individual to a fill a role within our Workplace Technology organization. In this role, an individual will be responsible for implementing solutions and processes leveraging tools in the Microsoft 365 site with a focus on creating a secure and productive experience for peers and colleagues within a hybrid working environment. The role will also work within the team of architectural oversight and meet the demand of evolving technology and business requirements.

· Administer and manage the Nexthink environment, ensuring optimal performance and reliability.

· Create, manage, and configure Nexthink campaigns, including pop-up notifications.

· Develop and execute remote actions using Nexthink tools.

· Design and maintain Nexthink dashboards to provide actionable insights and monitor performance metrics.

· Test and manage new functionality within the Nexthink environment to ensure it meets our needs and integrates seamlessly with other systems.

· Configure and manage Nexthink Alerts to notify the support team of any issues.

· Collaborate with other teams across the company to implement and support digital experience initiatives.

· Analyze data to identify trends and opportunities for improvement in digital experience strategies.

Required Skills:

· Experience with Windows 11 Operating Systems.

· Proficiency in scripting languages such as PowerShell and Bash.

· Strong data analysis skills with the ability to derive actionable insights from complex datasets.

· Background in tech support with experience in troubleshooting and resolving technical issues.

· Excellent communication and teamwork skills.

Nice to Have:

· Experience with MacOS.

· Familiarity with Nexthink environment, including campaign management, remote actions, and dashboard creation.

· Ability to work on multiple projects simultaneously and manage priorities effectively.

Qualifications:

· Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

· 3 years of relevant experience in a similar role.

 

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

 

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

 

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com